Privacy Policy
Personal data protection under General Data Protection Regulation (EU GDPR 2016/679) and Republic of Moldova Law No. 133/2011.
1. Data Controller Identification
Official Legal Entity: Antreprenor Independent „SERGHEI MESTEȚKI” (Parentis Care)
Fiscal Code / IDNO: 1026023152486
Registered Office & Operational Hub: Chișinău, Republic of Moldova
Email: contact@parentis.care | Tel: +373 6771 7471
2. Categories of Personal Data Collected
- Client contact details: First and last name, phone number (WhatsApp), email address, and diaspora client time zone.
- Dependent and residence details in Chișinău: Visit address (district, street, apartment number, intercom access code), care instructions, and specific preferences.
- Local emergency contacts in Moldova: Names and phone numbers of authorized relatives, trusted neighbors, or local physicians.
- Execution reports, photographs and geolocation: Before/After photos and videos, caregiver GPS check-in arrival coordinates, and completed task checklists.
- Financial and billing metadata: maib transaction reference numbers and payment confirmation codes (full card PAN numbers are never stored by Parentis).
3. Purposes and Legal Bases for Processing (GDPR Art. 6)
1. Contract performance (Art. 6(1)(b) GDPR): Coordinating and executing elderly care visits, grocery/prescription deliveries, property inspections, and delivering reports.
2. Legal and fiscal compliance (Art. 6(1)(c) GDPR): Invoicing, financial accounting, and fulfilling mandatory statutory reporting under Moldovan tax law.
3. Legitimate business interests (Art. 6(1)(f) GDPR): Quality assurance, caregiver physical presence verification (GPS auditing), and staff security.
4. User consent (Art. 6(1)(a) GDPR): Aggregated website analytics via Google Analytics (Consent Mode v2), collected solely upon explicit user consent.
4. Data Recipients & Security Safeguards
Parentis never sells, leases, or trades personal information. Access is strictly granted on a need-to-know basis: to verified caregivers (solely relevant address and visit checklists), the PCI-DSS certified maib payment gateway, enterprise Cloudflare infrastructure, and transactional email provider Resend.
5. Your Data Subject Rights (GDPR Art. 15–22)
You retain full statutory rights of access, rectification, erasure (right to be forgotten), restriction of processing, data portability, and objection. To exercise your rights, email us at contact@parentis.care. You may also lodge a complaint with the National Centre for Personal Data Protection (CNPDCP) in Moldova or your national EU Data Protection Authority.